FAQ

Why should I invest in a 'property maintenance cover' as a landlord?

TAP is a property maintenance cover service that helps property managers and landlords with property repairs in the event of an emergency breakdown. When a problem occurs, it is important to have it fixed as soon as possible. The TAP property maintenance cover service gives Landlords coverage.

What should I be looking for in a company that offers 'property maintenance cover' as a service?

Smart Landlords appreciate working with a company that has the scope to cover a higher proportion of of appliance sin the property. With our ability to cover Plumbing, Electrical and Locks, landlords are really getting a a full spectrum service.

Most importantly smart landlords choose companies that work hard for them. We dont rely on a 100 year old brand like other national gas companies. Our focus is on helping as much as possible and solving your biggest headaches.

How will I get help from a plumber if I need one?

Just call your dedicated hotline! We have a 24/7 call centre, so we really have all of your bases covered. We are always on hand to ensure that we can help solve those problems which creep up unexpectedly.

What are my responsibilities as a landlord?

A landlord is responsible for the safety of his tenants. The legal duties apply to the range of accommodation occupied by the landlord under a lease. According to the Gas Safety Regulations 1998, landlords are responsible for ensuring the fittings, gas appliances, chimneys, and flues provided for tenants are safe.
A registered engineer must check the gas appliances and flues annually for gas safety. Landlords are free to arrange a Gas Safety Check between 10 and 12 months calendar at any time. Landlords are not responsible for performing safety checks on the gas appliances owned by the tenant. They are not responsible for the flues connected to the tenant’s gas appliances either.

Since 2020-It is also important that Landlords know that they must perform an EICR (Electrical Installation Conditioning Report) ahead of the move in process.